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Title: :  Impact of e-commerce adoption on the business performance of SMEs in Saudi Arabia
PaperId: :  15781
Published in:   International Journal Of Advance Research And Innovative Ideas In Education
Publisher:   IJARIIE
e-ISSN:   2395-4396
Volume/Issue:    Volume 8 Issue 2 2022
DUI:    16.0415/IJARIIE-15781
Licence: :   IJARIIE is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Author NameAuthor Institute
AHMED DJAMA ISMAELZHEJIANG UNIVERSITY OF SCIENCE AND TECHNOLOGIE
ZHU LINGTONGZHEJIANG UNIVERSITY OF SCIENCE AND TECHNOLOGIE

Abstract

Commerce
E-commerce, business performance, organization, SME, B2C, retail, Saudi Arabia
The purpose of this paper is to analyses whether the adoption of e commerce improves company business performance and whether business size and e-commerce experience might moderate this relationship. We have used resource-based-view of a firm to provide the theoretical underpinning to understand how e-commerce adoption is linked to firm performance. We have conducted a survey and obtained 100 usable responses from Saudi Arabian SMEs. The research is based on a survey within the SMEs industry and a regression model investigating the relationships between e commerce and performance. We first verified our variables to check e-commerce using confirmatory factor analysis. We then identified their influence on performance using regression. Finally, we verified the roles of business size and e-commerce experience using moderated regression analysis. Our results show that e-commerce have strong impacts on performance of SMEs. Size of SMEs, measured using number of employees and sales growth, moderates the impacts of e-commerce adoption aspects on performance, while e-commerce experience, measured using the length of time SMEs and level of experience in e-commerce, does not moderate. This paper offers an original analytical approach to identifying the relationships between a company’s adoption of e-commerce, performance and business size and e-commerce experience within the retail industry.

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IJARIIE AHMED DJAMA ISMAEL, and ZHU LINGTONG. "Impact of e-commerce adoption on the business performance of SMEs in Saudi Arabia" International Journal Of Advance Research And Innovative Ideas In Education Volume 8 Issue 2 2022 Page 47-60
MLA AHMED DJAMA ISMAEL, and ZHU LINGTONG. "Impact of e-commerce adoption on the business performance of SMEs in Saudi Arabia." International Journal Of Advance Research And Innovative Ideas In Education 8.2(2022) : 47-60.
APA AHMED DJAMA ISMAEL, & ZHU LINGTONG. (2022). Impact of e-commerce adoption on the business performance of SMEs in Saudi Arabia. International Journal Of Advance Research And Innovative Ideas In Education, 8(2), 47-60.
Chicago AHMED DJAMA ISMAEL, and ZHU LINGTONG. "Impact of e-commerce adoption on the business performance of SMEs in Saudi Arabia." International Journal Of Advance Research And Innovative Ideas In Education 8, no. 2 (2022) : 47-60.
Oxford AHMED DJAMA ISMAEL, and ZHU LINGTONG. 'Impact of e-commerce adoption on the business performance of SMEs in Saudi Arabia', International Journal Of Advance Research And Innovative Ideas In Education, vol. 8, no. 2, 2022, p. 47-60. Available from IJARIIE, http://ijariie.com/AdminUploadPdf/Impact_of_e_commerce_adoption_on_the_business_performance_of_SMEs_in_Saudi_Arabia_ijariie15781.pdf (Accessed : 14 April 2026).
Harvard AHMED DJAMA ISMAEL, and ZHU LINGTONG. (2022) 'Impact of e-commerce adoption on the business performance of SMEs in Saudi Arabia', International Journal Of Advance Research And Innovative Ideas In Education, 8(2), pp. 47-60IJARIIE [Online]. Available at: http://ijariie.com/AdminUploadPdf/Impact_of_e_commerce_adoption_on_the_business_performance_of_SMEs_in_Saudi_Arabia_ijariie15781.pdf (Accessed : 14 April 2026)
IEEE AHMED DJAMA ISMAEL, and ZHU LINGTONG, "Impact of e-commerce adoption on the business performance of SMEs in Saudi Arabia," International Journal Of Advance Research And Innovative Ideas In Education, vol. 8, no. 2, pp. 47-60, Mar-App 2022. [Online]. Available: http://ijariie.com/AdminUploadPdf/Impact_of_e_commerce_adoption_on_the_business_performance_of_SMEs_in_Saudi_Arabia_ijariie15781.pdf [Accessed : 14 April 2026].
Turabian AHMED DJAMA ISMAEL, and ZHU LINGTONG. "Impact of e-commerce adoption on the business performance of SMEs in Saudi Arabia." International Journal Of Advance Research And Innovative Ideas In Education [Online]. volume 8 number 2 (14 April 2026).
Vancouver AHMED DJAMA ISMAEL, and ZHU LINGTONG. Impact of e-commerce adoption on the business performance of SMEs in Saudi Arabia. International Journal Of Advance Research And Innovative Ideas In Education [Internet]. 2022 [Cited : 14 April 2026]; 8(2) : 47-60. Available from: http://ijariie.com/AdminUploadPdf/Impact_of_e_commerce_adoption_on_the_business_performance_of_SMEs_in_Saudi_Arabia_ijariie15781.pdf
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