Call for Papers:Vol.11 Issue.3

Submission
Last date		 28-Jun-2025
Acceptance Status In One Day
Paper Publish In Two Days
Submit ManuScript

News & Updates

Submit Article

Dear Authors, Article publish in our journal for Volume-11,Issue-3. For article submission on below link: Submit Manuscript


Join As Board

Dear Reviewer, You can join our Reviewer team without given any charges in our journal. Submit Details on below link: Join As Board


Paper Publication Charges

IJARIIE APP
Download Android App

For Authors

Archives

IJARIIE Board

Downloads

Android App

Download IJARIIE APP

Authors

Title: :  Impact of customer service expectations based on gender
PaperId: :  25847
Published in:   International Journal Of Advance Research And Innovative Ideas In Education
Publisher:   IJARIIE
e-ISSN:   2395-4396
Volume/Issue:    Volume 11 Issue 1 2025
DUI:    16.0415/IJARIIE-25847
Licence: :   IJARIIE is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Author NameAuthor Institute
Roshan Lal JosephSt Josephs University

Abstract

Marketing and Customer Relationship Management
Customer Service, Gender Differences, Consumer Behaviour, Service expectations
Customer satisfaction is a critical factor in business success, influenced not only by product quality but also by customer service. This study explores gender-based differences in customer service expectations and perceptions, analysing how men and women react differently to service quality, response time, product options, and communication styles. Through primary data collection via surveys, the research identifies key behavioural tendencies such as men preferring efficiency and directness, while women value flexibility and detailed options. The findings highlight the importance of tailored customer service strategies to enhance satisfaction and brand loyalty while addressing gender biases in service delivery.

Citations

Copy and paste a formatted citation or use one of the links to import into a bibliography manager and reference.

IJARIIE Roshan Lal Joseph. "Impact of customer service expectations based on gender" International Journal Of Advance Research And Innovative Ideas In Education Volume 11 Issue 1 2025 Page 1672-1679
MLA Roshan Lal Joseph. "Impact of customer service expectations based on gender." International Journal Of Advance Research And Innovative Ideas In Education 11.1(2025) : 1672-1679.
APA Roshan Lal Joseph. (2025). Impact of customer service expectations based on gender. International Journal Of Advance Research And Innovative Ideas In Education, 11(1), 1672-1679.
Chicago Roshan Lal Joseph. "Impact of customer service expectations based on gender." International Journal Of Advance Research And Innovative Ideas In Education 11, no. 1 (2025) : 1672-1679.
Oxford Roshan Lal Joseph. 'Impact of customer service expectations based on gender', International Journal Of Advance Research And Innovative Ideas In Education, vol. 11, no. 1, 2025, p. 1672-1679. Available from IJARIIE, http://ijariie.com/AdminUploadPdf/Impact_of_customer_service_expectations_based_on_gender_ijariie25847.pdf (Accessed : ).
Harvard Roshan Lal Joseph. (2025) 'Impact of customer service expectations based on gender', International Journal Of Advance Research And Innovative Ideas In Education, 11(1), pp. 1672-1679IJARIIE [Online]. Available at: http://ijariie.com/AdminUploadPdf/Impact_of_customer_service_expectations_based_on_gender_ijariie25847.pdf (Accessed : )
IEEE Roshan Lal Joseph, "Impact of customer service expectations based on gender," International Journal Of Advance Research And Innovative Ideas In Education, vol. 11, no. 1, pp. 1672-1679, Jan-Feb 2025. [Online]. Available: http://ijariie.com/AdminUploadPdf/Impact_of_customer_service_expectations_based_on_gender_ijariie25847.pdf [Accessed : ].
Turabian Roshan Lal Joseph. "Impact of customer service expectations based on gender." International Journal Of Advance Research And Innovative Ideas In Education [Online]. volume 11 number 1 ().
Vancouver Roshan Lal Joseph. Impact of customer service expectations based on gender. International Journal Of Advance Research And Innovative Ideas In Education [Internet]. 2025 [Cited : ]; 11(1) : 1672-1679. Available from: http://ijariie.com/AdminUploadPdf/Impact_of_customer_service_expectations_based_on_gender_ijariie25847.pdf
BibTex EndNote RefMan RefWorks

Number Of Downloads



Save in Google Drive

Similar-Paper

TitleArea of ResearchAuther NameAction
Evaluating the consumer preferences towards cloud kitchen serviceCommerceAgalya Download
EVALUATING USER PREFERENCES AND BEHAVIOURAL INTENTIONS FOR ACCOMMODATION BOOKING APPS: INSIGHTS INTO SECURITY, CONVENIENCE, AND SERVICE INNOVATIONcommerce NAYANA PRASANTH Download
Business Professionals' Insights Into Innovative Customer EngagementDigital MarketingJames Q. Grefalde Download
Impact of artificial intelligence in digital marketingMarketing Gokul krishnan S Download
AI Based Book Recommendation SystemArtificial Intelligence, Human- Computer Interaction, Recommender SystemAndy Thaosen Download
Facebook Ads Strategy: Understanding Psychology, Creativity, and OptimizationDigital Marketing (Meta ads/Facebook Ads )Lewis Gheevar Download
Smart Vision: Augmented Reality Glasses for Assisting the Visually Impaired in Real-Time Navigation and Object Detection.Human-Computer Interaction (HCI) , Computer Vision & Object DetectionRahul Ramesh Download
EVALUATING BUSINESS MODELS FOR CONSTRUCTION EQUIPMENT LEASING IN EMERGING MARKETS: A CASE STUDY OF THE INDIAN INFRASTRUCTURE SECTORCivil related business Yuhan Basil George Download
The Psychology of Promotion: How Marketing Strategies Shape Consumer Buying Decisionsmarketing A.K Nirav Download
SUSTAINABLE PRACTICES AMONG EMPLOYEES OF E-WASTE MANAGEMENT COMPANIES OF COIMBATORE CITYSocial ScienceDr.M.Manjula Download
Impact of customer service expectations based on genderMarketing and Customer Relationship ManagementRoshan Lal Joseph Download
TRADITIONAL BUSINESSMARKETING AND MANAGEMENTJOSE THOMAS KALARICKAL Download
A STUDY ON THE IMPACT OF VIRTUAL TEAM ON PRODUCTIVITYBusiness Kritika Joshi Download
Study on Emotional Branding and Its Effect on Consumer LoyaltyMarketing ManagementShilpa Pathak Thakur Download
Study of Customer Relationship Management (CRM) and Its Impact on Business GrowthMarketing ManagementShilpa Pathak Thakur Download
12