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Title: :  PCE IT ASSISTANT APPLICATION (An Educational RAG App)
PaperId: :  28276
Published in:   International Journal Of Advance Research And Innovative Ideas In Education
Publisher:   IJARIIE
e-ISSN:   2395-4396
Volume/Issue:    Volume 12 Issue 2 2026
DUI:    16.0415/IJARIIE-28276
Licence: :   IJARIIE is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Author NameAuthor Institute
Anushri MulePriyadarshini College of Engineering, Nagpur, India
Aditi SawarkarPriyadarshini College of Engineering, Nagpur, India
Astha FulzelePriyadarshini College of Engineering, Nagpur, India
Ayush RandivePriyadarshini College of Engineering, Nagpur, India
Prasanna GajbhiyePriyadarshini College of Engineering, Nagpur, India
Nikita HatwarPriyadarshini College of Engineering, Nagpur, India

Abstract

Artificial Intelligence
Artificial Intelligence, Retrieval-Augmented Generation (RAG), Educational Chatbot ,College IT Assistant ,Android Application Development ,FastAPI ,ERP Authentication ,Training and Placement System ,Natural Language Processing (NLP) ,Student Support Automation
The widespread adoption of digital technologies in educational institutions has significantly increased students’ reliance on online portals, enterprise resource planning platforms, and placement management systems. This growing dependence has created a need for smarter and more accessible technical support services. Conventional IT helpdesks and manual placement communication methods frequently face issues such as slow response times, restricted availability, and inconsistent information dissemination. To overcome these limitations, this study presents an AI-driven College IT Assistant Application that leverages Retrieval-Augmented Generation (RAG) along with mobile and cloud technologies to deliver automated, context-sensitive support for students. The proposed solution integrates a secure Android application authenticated through ERP credentials with an intelligent chatbot designed to address technical issues related to institutional software, portal access, network connectivity, and system configuration. Furthermore, the application includes a customized Training and Placement module that provides department-specific placement notifications, company insights, and interview preparation materials. A FastAPI-powered backend architecture facilitates scalable interaction among the mobile client, institutional databases, and AI components. Experimental findings indicate that the system enhances response speed, improves accessibility to critical information, and minimizes reliance on traditional manual support processes. Overall, the research demonstrates the potential of hybrid AI and API-driven architectures in building scalable, secure, and student-focused digital support environments for contemporary academic institutions.

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IJARIIE Anushri Mule, Aditi Sawarkar, Astha Fulzele, Ayush Randive, Prasanna Gajbhiye, and Nikita Hatwar. "PCE IT ASSISTANT APPLICATION (An Educational RAG App)" International Journal Of Advance Research And Innovative Ideas In Education Volume 12 Issue 2 2026 Page 1134-1142
MLA Anushri Mule, Aditi Sawarkar, Astha Fulzele, Ayush Randive, Prasanna Gajbhiye, and Nikita Hatwar. "PCE IT ASSISTANT APPLICATION (An Educational RAG App)." International Journal Of Advance Research And Innovative Ideas In Education 12.2(2026) : 1134-1142.
APA Anushri Mule, Aditi Sawarkar, Astha Fulzele, Ayush Randive, Prasanna Gajbhiye, & Nikita Hatwar. (2026). PCE IT ASSISTANT APPLICATION (An Educational RAG App). International Journal Of Advance Research And Innovative Ideas In Education, 12(2), 1134-1142.
Chicago Anushri Mule, Aditi Sawarkar, Astha Fulzele, Ayush Randive, Prasanna Gajbhiye, and Nikita Hatwar. "PCE IT ASSISTANT APPLICATION (An Educational RAG App)." International Journal Of Advance Research And Innovative Ideas In Education 12, no. 2 (2026) : 1134-1142.
Oxford Anushri Mule, Aditi Sawarkar, Astha Fulzele, Ayush Randive, Prasanna Gajbhiye, and Nikita Hatwar. 'PCE IT ASSISTANT APPLICATION (An Educational RAG App)', International Journal Of Advance Research And Innovative Ideas In Education, vol. 12, no. 2, 2026, p. 1134-1142. Available from IJARIIE, http://ijariie.com/AdminUploadPdf/PCE_IT_ASSISTANT_APPLICATION__An_Educational_RAG_App__ijariie28276.pdf (Accessed : ).
Harvard Anushri Mule, Aditi Sawarkar, Astha Fulzele, Ayush Randive, Prasanna Gajbhiye, and Nikita Hatwar. (2026) 'PCE IT ASSISTANT APPLICATION (An Educational RAG App)', International Journal Of Advance Research And Innovative Ideas In Education, 12(2), pp. 1134-1142IJARIIE [Online]. Available at: http://ijariie.com/AdminUploadPdf/PCE_IT_ASSISTANT_APPLICATION__An_Educational_RAG_App__ijariie28276.pdf (Accessed : )
IEEE Anushri Mule, Aditi Sawarkar, Astha Fulzele, Ayush Randive, Prasanna Gajbhiye, and Nikita Hatwar, "PCE IT ASSISTANT APPLICATION (An Educational RAG App)," International Journal Of Advance Research And Innovative Ideas In Education, vol. 12, no. 2, pp. 1134-1142, Mar-App 2026. [Online]. Available: http://ijariie.com/AdminUploadPdf/PCE_IT_ASSISTANT_APPLICATION__An_Educational_RAG_App__ijariie28276.pdf [Accessed : ].
Turabian Anushri Mule, Aditi Sawarkar, Astha Fulzele, Ayush Randive, Prasanna Gajbhiye, and Nikita Hatwar. "PCE IT ASSISTANT APPLICATION (An Educational RAG App)." International Journal Of Advance Research And Innovative Ideas In Education [Online]. volume 12 number 2 ().
Vancouver Anushri Mule, Aditi Sawarkar, Astha Fulzele, Ayush Randive, Prasanna Gajbhiye, and Nikita Hatwar. PCE IT ASSISTANT APPLICATION (An Educational RAG App). International Journal Of Advance Research And Innovative Ideas In Education [Internet]. 2026 [Cited : ]; 12(2) : 1134-1142. Available from: http://ijariie.com/AdminUploadPdf/PCE_IT_ASSISTANT_APPLICATION__An_Educational_RAG_App__ijariie28276.pdf
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