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Title: :  critical success factors for total quality management implementation with in the cement industry of Pakistan
PaperId: :  4600
Published in:   International Journal Of Advance Research And Innovative Ideas In Education
Publisher:   IJARIIE
e-ISSN:   2395-4396
Volume/Issue:    Volume 3 Issue 2 2017
DUI:    16.0415/IJARIIE-4600
Licence: :   IJARIIE is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Author NameAuthor Institute
Arsalan shahid buttBahria university islamabad
Farid ZafarBahria university Islamabad

Abstract

Quality management
Keywords: Critical Success Factors, Total Quality Management, Cement Industry, Criticality Score, Criticality Index.
ABSTRACT The cement industry has been growing in Pakistan for last two decades – keeping in mind the growth of the cement industry, the researcher conducted a study to enlist the Critical Success Factors for Total Quality Management Implementation that the quality departments of these cement units consider for the success of their projects. The researchers identified Critical Success Factors for Total Quality Management Implementation through rigorous literature review. Questionnaire was developed for this research. The respondents were asked to rank and score the Critical Success Factors for Total Quality Management Implementation. For this ranking, criticality score and criticality index were used and top factors were identified. The scoring assessment criteria was adopted from the previous study in which the criticality index and criticality score was used. The factors were identified by the researchers and these factors are listed in descending order as (i) customer satisfaction (ii) commitment of top management (iii) team work (iv) communication (v) continuous improvement (vi) participation of team members in decision-making (vii) leadership (viii) developing quality policy (ix) training.This research is about the identification of Critical Success Factors for Total Quality Management only and the success was not measured in this research.

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IJARIIE Arsalan shahid butt, and Farid Zafar. "critical success factors for total quality management implementation with in the cement industry of Pakistan" International Journal Of Advance Research And Innovative Ideas In Education Volume 3 Issue 2 2017 Page 3407-3410
MLA Arsalan shahid butt, and Farid Zafar. "critical success factors for total quality management implementation with in the cement industry of Pakistan." International Journal Of Advance Research And Innovative Ideas In Education 3.2(2017) : 3407-3410.
APA Arsalan shahid butt, & Farid Zafar. (2017). critical success factors for total quality management implementation with in the cement industry of Pakistan. International Journal Of Advance Research And Innovative Ideas In Education, 3(2), 3407-3410.
Chicago Arsalan shahid butt, and Farid Zafar. "critical success factors for total quality management implementation with in the cement industry of Pakistan." International Journal Of Advance Research And Innovative Ideas In Education 3, no. 2 (2017) : 3407-3410.
Oxford Arsalan shahid butt, and Farid Zafar. 'critical success factors for total quality management implementation with in the cement industry of Pakistan', International Journal Of Advance Research And Innovative Ideas In Education, vol. 3, no. 2, 2017, p. 3407-3410. Available from IJARIIE, http://ijariie.com/AdminUploadPdf/critical_success_factors_for_total_quality_management_implementation_with_in_the_cement_industry_of_Pakistan_ijariie4600.pdf (Accessed : 06 April 2026).
Harvard Arsalan shahid butt, and Farid Zafar. (2017) 'critical success factors for total quality management implementation with in the cement industry of Pakistan', International Journal Of Advance Research And Innovative Ideas In Education, 3(2), pp. 3407-3410IJARIIE [Online]. Available at: http://ijariie.com/AdminUploadPdf/critical_success_factors_for_total_quality_management_implementation_with_in_the_cement_industry_of_Pakistan_ijariie4600.pdf (Accessed : 06 April 2026)
IEEE Arsalan shahid butt, and Farid Zafar, "critical success factors for total quality management implementation with in the cement industry of Pakistan," International Journal Of Advance Research And Innovative Ideas In Education, vol. 3, no. 2, pp. 3407-3410, Mar-App 2017. [Online]. Available: http://ijariie.com/AdminUploadPdf/critical_success_factors_for_total_quality_management_implementation_with_in_the_cement_industry_of_Pakistan_ijariie4600.pdf [Accessed : 06 April 2026].
Turabian Arsalan shahid butt, and Farid Zafar. "critical success factors for total quality management implementation with in the cement industry of Pakistan." International Journal Of Advance Research And Innovative Ideas In Education [Online]. volume 3 number 2 (06 April 2026).
Vancouver Arsalan shahid butt, and Farid Zafar. critical success factors for total quality management implementation with in the cement industry of Pakistan. International Journal Of Advance Research And Innovative Ideas In Education [Internet]. 2017 [Cited : 06 April 2026]; 3(2) : 3407-3410. Available from: http://ijariie.com/AdminUploadPdf/critical_success_factors_for_total_quality_management_implementation_with_in_the_cement_industry_of_Pakistan_ijariie4600.pdf
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