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Title: :  A Study on Standardized System of Shift Handover Communication Compliance
PaperId: :  6504
Published in:   International Journal Of Advance Research And Innovative Ideas In Education
Publisher:   IJARIIE
e-ISSN:   2395-4396
Volume/Issue:    Volume 3 Issue 4 2017
DUI:    16.0415/IJARIIE-6504
Licence: :   IJARIIE is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Author NameAuthor Institute
Dr. Susmit JainInstitute of Health Management Research, IIHMR University, Jaipur.
Dr. Jyoti YadavInstitute of Health Management Research, IIHMR University, Jaipur.

Abstract

Healthcare Management
Communication, handover, safety, patient safety, quality improvement.
One of The Joint Commission’s 2007 National Patient Safety Goals is to implement a standardized approach to hand-over communication. Patient handover has been recognized internationally as a high-risk area for patient safety. Keeping in mind the above backdrop, the study was carried to increase the handover communication compliance in a super-specialty hospital in Gurgaon, India. The interventional research was carried with 120 shifts data of the Nightingale ward, ICU’s, and Executive Rooms in the hospital. Handover communication and awareness was found to be very low. An intervention to improve the compliance of handover communication to 75 % was planned in consultation with Head of Quality and Medical Superintendent. After the intervention, it was found that the handover communication was improved and the target of 75% was achieved. The Handover communication form was filled on daily basis including Situation, Background, Assessment, Recommendation (SBAR), and a system of digitalized daily reporting of handover communication form to Medical Superintendent was implemented.

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IJARIIE Dr. Susmit Jain, and Dr. Jyoti Yadav. "A Study on Standardized System of Shift Handover Communication Compliance" International Journal Of Advance Research And Innovative Ideas In Education Volume 3 Issue 4 2017 Page 3370-3377
MLA Dr. Susmit Jain, and Dr. Jyoti Yadav. "A Study on Standardized System of Shift Handover Communication Compliance." International Journal Of Advance Research And Innovative Ideas In Education 3.4(2017) : 3370-3377.
APA Dr. Susmit Jain, & Dr. Jyoti Yadav. (2017). A Study on Standardized System of Shift Handover Communication Compliance. International Journal Of Advance Research And Innovative Ideas In Education, 3(4), 3370-3377.
Chicago Dr. Susmit Jain, and Dr. Jyoti Yadav. "A Study on Standardized System of Shift Handover Communication Compliance." International Journal Of Advance Research And Innovative Ideas In Education 3, no. 4 (2017) : 3370-3377.
Oxford Dr. Susmit Jain, and Dr. Jyoti Yadav. 'A Study on Standardized System of Shift Handover Communication Compliance', International Journal Of Advance Research And Innovative Ideas In Education, vol. 3, no. 4, 2017, p. 3370-3377. Available from IJARIIE, http://ijariie.com/AdminUploadPdf/A_Study_on_Standardized_System_of_Shift_Handover_Communication_Compliance_ijariie6504.pdf (Accessed : 21 June 2022).
Harvard Dr. Susmit Jain, and Dr. Jyoti Yadav. (2017) 'A Study on Standardized System of Shift Handover Communication Compliance', International Journal Of Advance Research And Innovative Ideas In Education, 3(4), pp. 3370-3377IJARIIE [Online]. Available at: http://ijariie.com/AdminUploadPdf/A_Study_on_Standardized_System_of_Shift_Handover_Communication_Compliance_ijariie6504.pdf (Accessed : 21 June 2022)
IEEE Dr. Susmit Jain, and Dr. Jyoti Yadav, "A Study on Standardized System of Shift Handover Communication Compliance," International Journal Of Advance Research And Innovative Ideas In Education, vol. 3, no. 4, pp. 3370-3377, Jul-Aug 2017. [Online]. Available: http://ijariie.com/AdminUploadPdf/A_Study_on_Standardized_System_of_Shift_Handover_Communication_Compliance_ijariie6504.pdf [Accessed : 21 June 2022].
Turabian Dr. Susmit Jain, and Dr. Jyoti Yadav. "A Study on Standardized System of Shift Handover Communication Compliance." International Journal Of Advance Research And Innovative Ideas In Education [Online]. volume 3 number 4 (21 June 2022).
Vancouver Dr. Susmit Jain, and Dr. Jyoti Yadav. A Study on Standardized System of Shift Handover Communication Compliance. International Journal Of Advance Research And Innovative Ideas In Education [Internet]. 2017 [Cited : 21 June 2022]; 3(4) : 3370-3377. Available from: http://ijariie.com/AdminUploadPdf/A_Study_on_Standardized_System_of_Shift_Handover_Communication_Compliance_ijariie6504.pdf
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