Logo
  • Home
  • About Us
    • Aim and Scope
    • Research Area
    • Impact Factor
    • Indexing
  • For Authors
    • Authors Guidelines
    • How to publish paper?
    • Download Paper format
    • Submit Manuscript
    • Processing Charges
    • Download Copyrights Form
    • Submit Payment-Copyrights
  • Archives
    • Current Issues
    • Past Issues
    • Conference Issues
    • Special Issues
    • Advance Search
  • IJARIIE Board
    • Join as IJARIIE Board
    • Advisory Board
    • Editorial Board
    • Sr. Reviewer Board
    • Jr. Reviewer Board
  • Proposal
    • Conferece Proposal
    • Special Proposal
    • Faqs
  • Contact Us
  • Payment Detail

Call for Papers:Vol.11 Issue.4

Submission
Last date
28-Aug-2025
Acceptance Status In One Day
Paper Publish In Two Days
Submit ManuScript

News & Updates

Submit Article

Dear Authors, Article publish in our journal for Volume-11,Issue-4. For article submission on below link: Submit Manuscript


Join As Board

Dear Reviewer, You can join our Reviewer team without given any charges in our journal. Submit Details on below link: Join As Board


Paper Publication Charges

IJARIIE APP
Download Android App

For Authors

  • How to Publish Paper
  • Submit Manuscript
  • Processing Charges
  • Submit Payment

Archives

  • Current Issue
  • Past Issue

IJARIIE Board

  • Member Of Board
  • Join As Board

Downloads

  • Authors Guidelines
  • Manuscript Template
  • Copyrights Form

Android App

Download IJARIIE APP
  • Authors
  • Abstract
  • Citations
  • Downloads
  • Similar-Paper

Authors

Title: :  A STUDY ON CUSTOMER SATISFACTION,CUSTOMER LOYALTY IN AUTOMOBILE INDUSTRY
PaperId: :  7071
Published in:   International Journal Of Advance Research And Innovative Ideas In Education
Publisher:   IJARIIE
e-ISSN:   2395-4396
Volume/Issue:    Volume 3 Issue 6 2017
DUI:    16.0415/IJARIIE-7071
Licence: :   IJARIIE is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Author NameAuthor Institute
M.ROBINSONDepartment of Management Studies, University College of Engineering (BIT Campus), Trichy-620024, India
Suraj.KDepartment of Management Studies, University College of Engineering (BIT Campus), Trichy-620024, India

Abstract

MARKETING
Liberalization, automobile, customer satisfaction, customer loyalty
India is one of the fastest growing economies in the world. Automobile industry had seen many ups and downs in India prior to liberalization. The liberalization of Indian economy enabled India to advance itself in many sectors. Automobile is one such sector wherein India has seen tremendous improvements. To sustain this rate of growth in automobile sector India has to introduce so many measures to have higher customer satisfaction. Implications of this research work will help the bankers of small town banks can identify that what are the various factors that can affect their customer satisfaction the most in the present competitive market. May be they can use these factors to drive Customer loyalty out of customer satisfaction.

Citations

Copy and paste a formatted citation or use one of the links to import into a bibliography manager and reference.

IJARIIE M.ROBINSON, and Suraj.K. "A STUDY ON CUSTOMER SATISFACTION,CUSTOMER LOYALTY IN AUTOMOBILE INDUSTRY" International Journal Of Advance Research And Innovative Ideas In Education Volume 3 Issue 6 2017 Page 1271-1274
MLA M.ROBINSON, and Suraj.K. "A STUDY ON CUSTOMER SATISFACTION,CUSTOMER LOYALTY IN AUTOMOBILE INDUSTRY." International Journal Of Advance Research And Innovative Ideas In Education 3.6(2017) : 1271-1274.
APA M.ROBINSON, & Suraj.K. (2017). A STUDY ON CUSTOMER SATISFACTION,CUSTOMER LOYALTY IN AUTOMOBILE INDUSTRY. International Journal Of Advance Research And Innovative Ideas In Education, 3(6), 1271-1274.
Chicago M.ROBINSON, and Suraj.K. "A STUDY ON CUSTOMER SATISFACTION,CUSTOMER LOYALTY IN AUTOMOBILE INDUSTRY." International Journal Of Advance Research And Innovative Ideas In Education 3, no. 6 (2017) : 1271-1274.
Oxford M.ROBINSON, and Suraj.K. 'A STUDY ON CUSTOMER SATISFACTION,CUSTOMER LOYALTY IN AUTOMOBILE INDUSTRY', International Journal Of Advance Research And Innovative Ideas In Education, vol. 3, no. 6, 2017, p. 1271-1274. Available from IJARIIE, http://ijariie.com/AdminUploadPdf/A_STUDY_ON_CUSTOMER_SATISFACTION_CUSTOMER_LOYALTY_IN_AUTOMOBILE_INDUSTRY_ijariie7071.pdf (Accessed : ).
Harvard M.ROBINSON, and Suraj.K. (2017) 'A STUDY ON CUSTOMER SATISFACTION,CUSTOMER LOYALTY IN AUTOMOBILE INDUSTRY', International Journal Of Advance Research And Innovative Ideas In Education, 3(6), pp. 1271-1274IJARIIE [Online]. Available at: http://ijariie.com/AdminUploadPdf/A_STUDY_ON_CUSTOMER_SATISFACTION_CUSTOMER_LOYALTY_IN_AUTOMOBILE_INDUSTRY_ijariie7071.pdf (Accessed : )
IEEE M.ROBINSON, and Suraj.K, "A STUDY ON CUSTOMER SATISFACTION,CUSTOMER LOYALTY IN AUTOMOBILE INDUSTRY," International Journal Of Advance Research And Innovative Ideas In Education, vol. 3, no. 6, pp. 1271-1274, Nov-Dec 2017. [Online]. Available: http://ijariie.com/AdminUploadPdf/A_STUDY_ON_CUSTOMER_SATISFACTION_CUSTOMER_LOYALTY_IN_AUTOMOBILE_INDUSTRY_ijariie7071.pdf [Accessed : ].
Turabian M.ROBINSON, and Suraj.K. "A STUDY ON CUSTOMER SATISFACTION,CUSTOMER LOYALTY IN AUTOMOBILE INDUSTRY." International Journal Of Advance Research And Innovative Ideas In Education [Online]. volume 3 number 6 ().
Vancouver M.ROBINSON, and Suraj.K. A STUDY ON CUSTOMER SATISFACTION,CUSTOMER LOYALTY IN AUTOMOBILE INDUSTRY. International Journal Of Advance Research And Innovative Ideas In Education [Internet]. 2017 [Cited : ]; 3(6) : 1271-1274. Available from: http://ijariie.com/AdminUploadPdf/A_STUDY_ON_CUSTOMER_SATISFACTION_CUSTOMER_LOYALTY_IN_AUTOMOBILE_INDUSTRY_ijariie7071.pdf
BibTex EndNote RefMan RefWorks

Number Of Downloads



Save in Google Drive

Similar-Paper

TitleArea of ResearchAuther NameAction
Role of social media brand perceptionmanagement scienceSrinathsankar N Download
“UNDERSTANDING COLLEGE STUDENT'S AWARENESS ON BEAUTY PRODUCTS INGREDIENTS"commerceKumari Muskan Download
Analysing Consumer Preferences and Brand Choices for EV Cars Through the VALS Framework: A Study in Coimbatore & Maduraicommerce JAYALAKSHMI S Download
“A STUDY ON EFFECTIVENESS OF MARKETING ON SOCIAL NETWORKING PLATFORM” (WITH SPECIAL REFERENCE TO TIRUPPUR METROPOLITAN)Commerce - MarketingDr. A Y Kettiramalingam Download
A STUDY ON OUTPATIENT PERCEPTION TOWARDS SERVICE QUALITY OF KMCH HOSPITAL IN KOVILPALAYAMMarketingDr. V.M. Tharaka Rani. Download
A COMPARATIVE ANALYSIS OF TRADITIONAL MEDIA TO DIGITAL MEDIA ADVERTISINGMarketingDr.M.Prakash Download
THE SERVICE PROVIDED BY PRIVATE HOSPITAL USING SERVQUAL MODELmanagementMohammed Ashif S Download
Consumer Intention towards purchasing grocery products through online shopping sites : An empirical study from BhopalMarketing Dr. Pankaj Sharma Download
R&D INVESTMENT AND FIRM COMPETITIVENESS IN THE NIGERIAN CONSUMER GOODS INDUSTRY: EVIDENCE FROM DYNAMIC PANEL REGRESSION MODELBusiness and Marketing Akekue-Alex Nennaaton (PhD) Download
AN ANALYTICAL STUDY ON SALES POSITION OF SELECTED IRON AND STEEL COMPANIES IN INDIAmarketing Dr. Urmila Bairathi Download
Analyzing the Effects of Influencer Marketing on Consumer Behavior: A District-Level StudyMarketing Management Ajay Singh Dhakad Download
The Impact of Marketing Mix on buying manners for Community Products at Traditional Markets: A StudyManagementDr. Rishi Nepalia Download
The Impact of Social Media Marketing on the Buying Behavior of Customers: A Research StudyManagementDr. Rishi Nepalia Download
Challenging by Participation: A Winning Marketing ToolManagementDr. Rishi Nepalia Download
The Marketing Audit as a Method for Evaluating the Marketing PlanManagementDr. Rishi Nepalia Download
12
For Authors
  • Submit Paper
  • Processing Charges
  • Submit Payment
Archive
  • Current Issue
  • Past Issue
IJARIIE Board
  • Member Of Board
  • Join As Board
Privacy and Policy
Follow us

Contact Info
  • +91-8401209201 (India)
  • +86-15636082010 (China)
  • ijariiejournal@gmail.com
  • M-20/234 Ami Appt,
    Nr.Naranpura Tele-Exch,
    Naranpura,
    Ahemdabad-380063
    Gujarat,India.
Copyright © 2025. IJARIIE. All Rights Reserved.