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Title: :  Chatbots in e-commerce
PaperId: :  13634
Published in:   International Journal Of Advance Research And Innovative Ideas In Education
Publisher:   IJARIIE
e-ISSN:   2395-4396
Volume/Issue:    Volume 7 Issue 1 2021
DUI:    16.0415/IJARIIE-13634
Licence: :   IJARIIE is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Author NameAuthor Institute
Ravi Kumar chauhanMIT world Peace university
Manjot Singh aroraMIT world Peace university
Yash KhadakbanMIT world Peace university
Pranav Amar PadmawarMIT world Peace university

Abstract

Marketing
chatbots ,e-commerce ,artificial intelligent ,system design ,communicating ,digital retail ,humanlike style
Communicating with clients through live chat interfaces has become AN more and more standard suggests that to supply period of time customer service in several e-commerce settings. Today, human chat service agents square measure often replaced by informal software package agents or chatbots, that square measure systems designed to speak with human users by suggesting that language usually supported computer science (AI). tho' cost- and time-saving opportunities triggered a widespread implementation of AI-based chatbots, they still oftentimes fail to fulfill client expectations, probably leading to users being less inclined to fit requests created by the chatbot. Drawing on social response and commitment-consistency theory, we have a tendency to by trial and error examine through an irregular on-line experiment however verbal humanlike style cues and therefore the foot-in-the-door technique have an effect on user request compliance. Our results demonstrate that each representational process likewise because they have to be compelled to keep consistent considerably increase the probability that users fits a chatbot’s request for service feedback. Moreover, the results show that social presence mediates the impact of humanlike style cues on user compliance.

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IJARIIE Ravi Kumar chauhan, Manjot Singh arora, Yash Khadakban, and Pranav Amar Padmawar. "Chatbots in e-commerce" International Journal Of Advance Research And Innovative Ideas In Education Volume 7 Issue 1 2021 Page 1113-1117
MLA Ravi Kumar chauhan, Manjot Singh arora, Yash Khadakban, and Pranav Amar Padmawar. "Chatbots in e-commerce." International Journal Of Advance Research And Innovative Ideas In Education 7.1(2021) : 1113-1117.
APA Ravi Kumar chauhan, Manjot Singh arora, Yash Khadakban, & Pranav Amar Padmawar. (2021). Chatbots in e-commerce. International Journal Of Advance Research And Innovative Ideas In Education, 7(1), 1113-1117.
Chicago Ravi Kumar chauhan, Manjot Singh arora, Yash Khadakban, and Pranav Amar Padmawar. "Chatbots in e-commerce." International Journal Of Advance Research And Innovative Ideas In Education 7, no. 1 (2021) : 1113-1117.
Oxford Ravi Kumar chauhan, Manjot Singh arora, Yash Khadakban, and Pranav Amar Padmawar. 'Chatbots in e-commerce', International Journal Of Advance Research And Innovative Ideas In Education, vol. 7, no. 1, 2021, p. 1113-1117. Available from IJARIIE, https://ijariie.com/AdminUploadPdf/Chatbots_in_e_commerce_ijariie13634.pdf (Accessed : ).
Harvard Ravi Kumar chauhan, Manjot Singh arora, Yash Khadakban, and Pranav Amar Padmawar. (2021) 'Chatbots in e-commerce', International Journal Of Advance Research And Innovative Ideas In Education, 7(1), pp. 1113-1117IJARIIE [Online]. Available at: https://ijariie.com/AdminUploadPdf/Chatbots_in_e_commerce_ijariie13634.pdf (Accessed : )
IEEE Ravi Kumar chauhan, Manjot Singh arora, Yash Khadakban, and Pranav Amar Padmawar, "Chatbots in e-commerce," International Journal Of Advance Research And Innovative Ideas In Education, vol. 7, no. 1, pp. 1113-1117, Jan-Feb 2021. [Online]. Available: https://ijariie.com/AdminUploadPdf/Chatbots_in_e_commerce_ijariie13634.pdf [Accessed : ].
Turabian Ravi Kumar chauhan, Manjot Singh arora, Yash Khadakban, and Pranav Amar Padmawar. "Chatbots in e-commerce." International Journal Of Advance Research And Innovative Ideas In Education [Online]. volume 7 number 1 ().
Vancouver Ravi Kumar chauhan, Manjot Singh arora, Yash Khadakban, and Pranav Amar Padmawar. Chatbots in e-commerce. International Journal Of Advance Research And Innovative Ideas In Education [Internet]. 2021 [Cited : ]; 7(1) : 1113-1117. Available from: https://ijariie.com/AdminUploadPdf/Chatbots_in_e_commerce_ijariie13634.pdf
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