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Title: :  THE RESEARCH ON SATISFACTION OF PATIENTS WITH THE MEDICAL SERVICES OF PRIVATE HOSPITALS IN THAI NGUYEN PROVINCE
PaperId: :  14129
Published in:   International Journal Of Advance Research And Innovative Ideas In Education
Publisher:   IJARIIE
e-ISSN:   2395-4396
Volume/Issue:    Volume 7 Issue 3 2021
DUI:    16.0415/IJARIIE-14129
Licence: :   IJARIIE is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Author NameAuthor Institute
Nong Thi Minh NgocThai Nguyen University of Economics and Business Administration

Abstract

Business management
quality, health care services, satisfaction
Now the relationship between patient satisfaction and quality of health services is becoming increasingly tight. If the quality of health services by health care establishments affects patient’s satisfaction, on the contracy, degree of patient satisfaction is a basis to evaluate the quality of medical services. Therefore, measuring patient’s satisfaction to medical service quality which is based on the scientific research methods will bring an objective view to improve health care quality and meet health care demand for people better. This research shows that there are 6 factors effecting to satisfaction of patients, includes: Tangibility, Reliability, Responsiveness, Assurance, Empathy and Expension. However, the level of influence on satisfation of patients is different among 6 factors, Tangibility is the most effetive factor while the cost is contrary.

Citations

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IJARIIE Nong Thi Minh Ngoc. "THE RESEARCH ON SATISFACTION OF PATIENTS WITH THE MEDICAL SERVICES OF PRIVATE HOSPITALS IN THAI NGUYEN PROVINCE" International Journal Of Advance Research And Innovative Ideas In Education Volume 7 Issue 3 2021 Page 39-43
MLA Nong Thi Minh Ngoc. "THE RESEARCH ON SATISFACTION OF PATIENTS WITH THE MEDICAL SERVICES OF PRIVATE HOSPITALS IN THAI NGUYEN PROVINCE." International Journal Of Advance Research And Innovative Ideas In Education 7.3(2021) : 39-43.
APA Nong Thi Minh Ngoc. (2021). THE RESEARCH ON SATISFACTION OF PATIENTS WITH THE MEDICAL SERVICES OF PRIVATE HOSPITALS IN THAI NGUYEN PROVINCE. International Journal Of Advance Research And Innovative Ideas In Education, 7(3), 39-43.
Chicago Nong Thi Minh Ngoc. "THE RESEARCH ON SATISFACTION OF PATIENTS WITH THE MEDICAL SERVICES OF PRIVATE HOSPITALS IN THAI NGUYEN PROVINCE." International Journal Of Advance Research And Innovative Ideas In Education 7, no. 3 (2021) : 39-43.
Oxford Nong Thi Minh Ngoc. 'THE RESEARCH ON SATISFACTION OF PATIENTS WITH THE MEDICAL SERVICES OF PRIVATE HOSPITALS IN THAI NGUYEN PROVINCE', International Journal Of Advance Research And Innovative Ideas In Education, vol. 7, no. 3, 2021, p. 39-43. Available from IJARIIE, https://ijariie.com/AdminUploadPdf/THE_RESEARCH_ON_SATISFACTION_OF_PATIENTS_WITH_THE_MEDICAL_SERVICES_OF_PRIVATE_HOSPITALS_IN_THAI_NGUYEN_PROVINCE_ijariie14129.pdf (Accessed : 29 May 2021).
Harvard Nong Thi Minh Ngoc. (2021) 'THE RESEARCH ON SATISFACTION OF PATIENTS WITH THE MEDICAL SERVICES OF PRIVATE HOSPITALS IN THAI NGUYEN PROVINCE', International Journal Of Advance Research And Innovative Ideas In Education, 7(3), pp. 39-43IJARIIE [Online]. Available at: https://ijariie.com/AdminUploadPdf/THE_RESEARCH_ON_SATISFACTION_OF_PATIENTS_WITH_THE_MEDICAL_SERVICES_OF_PRIVATE_HOSPITALS_IN_THAI_NGUYEN_PROVINCE_ijariie14129.pdf (Accessed : 29 May 2021)
IEEE Nong Thi Minh Ngoc, "THE RESEARCH ON SATISFACTION OF PATIENTS WITH THE MEDICAL SERVICES OF PRIVATE HOSPITALS IN THAI NGUYEN PROVINCE," International Journal Of Advance Research And Innovative Ideas In Education, vol. 7, no. 3, pp. 39-43, May-Jun 2021. [Online]. Available: https://ijariie.com/AdminUploadPdf/THE_RESEARCH_ON_SATISFACTION_OF_PATIENTS_WITH_THE_MEDICAL_SERVICES_OF_PRIVATE_HOSPITALS_IN_THAI_NGUYEN_PROVINCE_ijariie14129.pdf [Accessed : 29 May 2021].
Turabian Nong Thi Minh Ngoc. "THE RESEARCH ON SATISFACTION OF PATIENTS WITH THE MEDICAL SERVICES OF PRIVATE HOSPITALS IN THAI NGUYEN PROVINCE." International Journal Of Advance Research And Innovative Ideas In Education [Online]. volume 7 number 3 (29 May 2021).
Vancouver Nong Thi Minh Ngoc. THE RESEARCH ON SATISFACTION OF PATIENTS WITH THE MEDICAL SERVICES OF PRIVATE HOSPITALS IN THAI NGUYEN PROVINCE. International Journal Of Advance Research And Innovative Ideas In Education [Internet]. 2021 [Cited : 29 May 2021]; 7(3) : 39-43. Available from: https://ijariie.com/AdminUploadPdf/THE_RESEARCH_ON_SATISFACTION_OF_PATIENTS_WITH_THE_MEDICAL_SERVICES_OF_PRIVATE_HOSPITALS_IN_THAI_NGUYEN_PROVINCE_ijariie14129.pdf
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