Call for Papers:Vol.12 Issue.2

Submission
Last date		 28-Apr-2026
Acceptance Status In One Day
Paper Publish In Two Days
Submit ManuScript

News & Updates

Submit Article

Dear Authors, Article publish in our journal for Volume-12,Issue-2. For article submission on below link: Submit Manuscript


Join As Board

Dear Reviewer, You can join our Reviewer team without given any charges in our journal. Submit Details on below link: Join As Board


Paper Publication Charges

IJARIIE APP
Download Android App

For Authors

Archives

IJARIIE Board

Downloads

Android App

Download IJARIIE APP

Authors

Title: :  Study Of Servqual Approach; Investigate The Service Quality Of Private And Public Hospitals In Ahmedabad.
PaperId: :  17593
Published in:   International Journal Of Advance Research And Innovative Ideas In Education
Publisher:   IJARIIE
e-ISSN:   2395-4396
Volume/Issue:    Volume 6 Issue 6 2020
DUI:    16.0415/IJARIIE-17593
Licence: :   IJARIIE is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Author NameAuthor Institute
Vaishali VaishnavResearch Scholar, Sabarmati University
Dr. Anshul RajawatAssociate professor & Head Department of management, Sabarmati University

Abstract

MANAGEMENT
service quality, healthcare; hospital; servqual; transitional country; developing country; India; sestre milosrdnice university hospital centre.
This research seeks to investigate the idea of service quality in the context of health care. The authors attempted to discover the impact of each variable on satisfaction using Parasuramanet al Modified's SERVQUAL variables. Field study was conducted with 246 patients, and the data was analyzed using SPSS and Excel. In comparison to other services, the article indicates that health care service quality is very complicated. The findings demonstrated that consumers' expectations were not met, as they were unsatisfied with the quality of healthcare services provided by both public and private institutions. The study provides a fresh viewpoint on how the notion of service quality is implemented in the hospital setting. The authors hope that this survey highlights areas of unhappiness that may be swiftly addressed and assures continuous progress in areas of satisfaction.

Citations

Copy and paste a formatted citation or use one of the links to import into a bibliography manager and reference.

IJARIIE Vaishali Vaishnav, and Dr. Anshul Rajawat. "Study Of Servqual Approach; Investigate The Service Quality Of Private And Public Hospitals In Ahmedabad." International Journal Of Advance Research And Innovative Ideas In Education Volume 6 Issue 6 2020 Page 2691-2698
MLA Vaishali Vaishnav, and Dr. Anshul Rajawat. "Study Of Servqual Approach; Investigate The Service Quality Of Private And Public Hospitals In Ahmedabad.." International Journal Of Advance Research And Innovative Ideas In Education 6.6(2020) : 2691-2698.
APA Vaishali Vaishnav, & Dr. Anshul Rajawat. (2020). Study Of Servqual Approach; Investigate The Service Quality Of Private And Public Hospitals In Ahmedabad.. International Journal Of Advance Research And Innovative Ideas In Education, 6(6), 2691-2698.
Chicago Vaishali Vaishnav, and Dr. Anshul Rajawat. "Study Of Servqual Approach; Investigate The Service Quality Of Private And Public Hospitals In Ahmedabad.." International Journal Of Advance Research And Innovative Ideas In Education 6, no. 6 (2020) : 2691-2698.
Oxford Vaishali Vaishnav, and Dr. Anshul Rajawat. 'Study Of Servqual Approach; Investigate The Service Quality Of Private And Public Hospitals In Ahmedabad.', International Journal Of Advance Research And Innovative Ideas In Education, vol. 6, no. 6, 2020, p. 2691-2698. Available from IJARIIE, https://ijariie.com/AdminUploadPdf/Study_Of_Servqual_Approach__Investigate_The_Service_Quality_Of_Private_And_Public_Hospitals_In_Ahmedabad__ijariie17593.pdf (Accessed : 07 August 2025).
Harvard Vaishali Vaishnav, and Dr. Anshul Rajawat. (2020) 'Study Of Servqual Approach; Investigate The Service Quality Of Private And Public Hospitals In Ahmedabad.', International Journal Of Advance Research And Innovative Ideas In Education, 6(6), pp. 2691-2698IJARIIE [Online]. Available at: https://ijariie.com/AdminUploadPdf/Study_Of_Servqual_Approach__Investigate_The_Service_Quality_Of_Private_And_Public_Hospitals_In_Ahmedabad__ijariie17593.pdf (Accessed : 07 August 2025)
IEEE Vaishali Vaishnav, and Dr. Anshul Rajawat, "Study Of Servqual Approach; Investigate The Service Quality Of Private And Public Hospitals In Ahmedabad.," International Journal Of Advance Research And Innovative Ideas In Education, vol. 6, no. 6, pp. 2691-2698, Nov-Dec 2020. [Online]. Available: https://ijariie.com/AdminUploadPdf/Study_Of_Servqual_Approach__Investigate_The_Service_Quality_Of_Private_And_Public_Hospitals_In_Ahmedabad__ijariie17593.pdf [Accessed : 07 August 2025].
Turabian Vaishali Vaishnav, and Dr. Anshul Rajawat. "Study Of Servqual Approach; Investigate The Service Quality Of Private And Public Hospitals In Ahmedabad.." International Journal Of Advance Research And Innovative Ideas In Education [Online]. volume 6 number 6 (07 August 2025).
Vancouver Vaishali Vaishnav, and Dr. Anshul Rajawat. Study Of Servqual Approach; Investigate The Service Quality Of Private And Public Hospitals In Ahmedabad.. International Journal Of Advance Research And Innovative Ideas In Education [Internet]. 2020 [Cited : 07 August 2025]; 6(6) : 2691-2698. Available from: https://ijariie.com/AdminUploadPdf/Study_Of_Servqual_Approach__Investigate_The_Service_Quality_Of_Private_And_Public_Hospitals_In_Ahmedabad__ijariie17593.pdf
BibTex EndNote RefMan RefWorks

Number Of Downloads


Last download on 8/7/2025 6:31:16 AM

Save in Google Drive

Similar-Paper

TitleArea of ResearchAuther NameAction
A DESCRIPTIVE SURVEY ON THE IMPLEMENTATION OF TECHNICAL VOCATIONAL LIVELIHOOD (TVL) TRACKS AND THE CHALLENGES ENCOUNTERED BY TVL LEARNERS OF SALVACION NATIONAL HIGH SCHOOL: BASIS FOR IMPROVED INSTRUCTIONEducationJowel S. Piquit Download
Role of CSR and Benefits on Employee Performance Across Generations and GendersManagement Md Naim-Ul-Hasan Khan Download
Prison Reforms in Haryana: Issues and InitiativesMANAGEMENTSachin Kumar Download
Disaster Risk Reduction Strategies and Community Preparedness of Coastal Communities in Glan, Sarangani ProvinceManagementKamarudin A. Sagandi Download
RELATIONSHIP BETWEEN SOCIAL LEARNING-RELATED VARIABLES AND ACADEMIC OUTCOMES OF GRADE 9 ARALING PANLIPUNAN LEARNERS OF SALVACION NATIONAL HIGH SCHOOL, AGUSAN DEL SUR DIVISION: A DESCRIPTIVE-CORRELATIONAL APPROACHEducationEVA L. VERTUDAZO Download
Transformations in Financial Networks Among Women Entrepreneurs Post-Demonetization: A Comparative Analysis by Family Structure and Digital IntegrationManagementProf. S. S. Sarangdevot Download
Laboratory Informatics as National Infrastructure: Empirical Evidence on Laboratory Information Management Systems and Geographic Information Systems Integration and Pandemic Response Performance in the United StatesManagementNiranjana Raghunathan Download
MEASURING THE EFFECTIVENESS OF CONFLICT MANAGEMENT APPROACHES IN SCHOOL SETTINGS: A STUDY OF SCHOOL HEADS AND TEACHERSMaster of Arts in Education Major in Educational ManagementSHEIKELA A. LAZARTE Download
The Role of Instructional Resource Management in Addressing Numeracy Gaps among Grade 3 Pupils: A Sequential Explanatory StudyEducational ManagementANGIELYN A. MAMPARO Download
A SEQUENTIAL EXPLANATORY MIXED-METHODS STUDY ON THE CORRELATION BETWEEN TEACHER LEADERSHIP PRACTICES AND FACULTY MORALEEducational ManagementJay M. Sanchez Download
Strengthening Parental Involvement to Enhance Learner’s Academic Achievement: Case Study AnalysisEducational ManagementWENSES S. NOJARA Download
The Role of School Leadership in Fostering a Culture of Innovation and Continuous Improvement: A Literature ReviewEducationMa. Erica C. Flores Download
GOVERNANCE AS A STRUCTURING VARIABLE OF WATER- SANITATION-HYGIENE SECTOR PERFORMANCE: A SYSTEMIC AND MULTI-CRITERIA ANALYSISManagementHelinoro Diamondra RAZAIVAOVOLOLONIAINA Download
A DESCRIPTIVE-EVALUATIVE STUDY ON INDIVIDUAL PERFORMANCE COMMITMENT AND REVIEW FORM (IPCRF) PROFILE OF PROFICIENT TEACHERS AT BISLIG CITY NATIONAL HIGH SCHOOL: BASIS FOR PROFESSIONAL DEVELOPMENTEDUCATIONAL MANAGEMENTClimfel Maries T. Datoon Download
A STUDY ON SMARTWATCH ERA: ENHANCING HEALTHCARE IN HYDERABADManagementSagar Soni Download
12