Call for Papers:Vol.11 Issue.3

Submission
Last date		 28-Jun-2025
Acceptance Status In One Day
Paper Publish In Two Days
Submit ManuScript

News & Updates

Submit Article

Dear Authors, Article publish in our journal for Volume-11,Issue-3. For article submission on below link: Submit Manuscript


Join As Board

Dear Reviewer, You can join our Reviewer team without given any charges in our journal. Submit Details on below link: Join As Board


Paper Publication Charges

IJARIIE APP
Download Android App

For Authors

Archives

IJARIIE Board

Downloads

Android App

Download IJARIIE APP

Authors

Title: :  Analyzing the Effect of Service Quality on Patient Satisfaction
PaperId: :  18297
Published in:   International Journal Of Advance Research And Innovative Ideas In Education
Publisher:   IJARIIE
e-ISSN:   2395-4396
Volume/Issue:    Volume 8 Issue 4 2022
DUI:    16.0415/IJARIIE-18297
Licence: :   IJARIIE is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Author NameAuthor Institute
Samar BurmanResearch Scholar, Department of Commerce and Management, OPJS University, Churu, Rajasthan
Dr. Rajender SinghProfessor, Department of Commerce and Management, OPJS University, Churu, Rajasthan

Abstract

MANAGEMENT
Service, Quality, Value, Healthcare, patient expectation and perception.
There has been an increasing focus on service quality, which is closely connected to the success of businesses in terms of profitability and market share. Quality improvement in healthcare services is necessary to ensure that patients are completely satisfied with their treatment. In today's private hospitals, quality improvement approaches are being sought to attract and please patients. Recently, India has seen a significant increase in the quality and efficiency of both public and private sector healthcare, which has resulted in increased patient satisfaction. Aiming towards maximum patient happiness, this research examines the effect of service quality on patient satisfaction in a small number of private hospitals. The SERVQUAL and a survey of 500 OPD patients are used in the research. It is a descriptive study that uses statistical methods like regression, ANOVA, chi square, etc. to make conclusions from the current characteristics of service quality. The primary goal of this study is to examine how OPD patients' satisfaction levels are affected by various aspects of service quality and to establish a connection between those results. Patients at OPD are asked to fill out a survey about their knowledge about many aspects of health care quality, such as dependability, assurance, tangibles, responsiveness, and empathy. This information is gathered via a study of the literature. This study uses gap analysis and patient satisfaction data to look at many aspects of hospital service quality (HSQ) (PS).

Citations

Copy and paste a formatted citation or use one of the links to import into a bibliography manager and reference.

IJARIIE Samar Burman, and Dr. Rajender Singh. "Analyzing the Effect of Service Quality on Patient Satisfaction" International Journal Of Advance Research And Innovative Ideas In Education Volume 8 Issue 4 2022 Page 2696-2702
MLA Samar Burman, and Dr. Rajender Singh. "Analyzing the Effect of Service Quality on Patient Satisfaction." International Journal Of Advance Research And Innovative Ideas In Education 8.4(2022) : 2696-2702.
APA Samar Burman, & Dr. Rajender Singh. (2022). Analyzing the Effect of Service Quality on Patient Satisfaction. International Journal Of Advance Research And Innovative Ideas In Education, 8(4), 2696-2702.
Chicago Samar Burman, and Dr. Rajender Singh. "Analyzing the Effect of Service Quality on Patient Satisfaction." International Journal Of Advance Research And Innovative Ideas In Education 8, no. 4 (2022) : 2696-2702.
Oxford Samar Burman, and Dr. Rajender Singh. 'Analyzing the Effect of Service Quality on Patient Satisfaction', International Journal Of Advance Research And Innovative Ideas In Education, vol. 8, no. 4, 2022, p. 2696-2702. Available from IJARIIE, https://ijariie.com/AdminUploadPdf/Analyzing_the_Effect_of_Service_Quality_on_Patient_Satisfaction_ijariie18297.pdf (Accessed : ).
Harvard Samar Burman, and Dr. Rajender Singh. (2022) 'Analyzing the Effect of Service Quality on Patient Satisfaction', International Journal Of Advance Research And Innovative Ideas In Education, 8(4), pp. 2696-2702IJARIIE [Online]. Available at: https://ijariie.com/AdminUploadPdf/Analyzing_the_Effect_of_Service_Quality_on_Patient_Satisfaction_ijariie18297.pdf (Accessed : )
IEEE Samar Burman, and Dr. Rajender Singh, "Analyzing the Effect of Service Quality on Patient Satisfaction," International Journal Of Advance Research And Innovative Ideas In Education, vol. 8, no. 4, pp. 2696-2702, Jul-Aug 2022. [Online]. Available: https://ijariie.com/AdminUploadPdf/Analyzing_the_Effect_of_Service_Quality_on_Patient_Satisfaction_ijariie18297.pdf [Accessed : ].
Turabian Samar Burman, and Dr. Rajender Singh. "Analyzing the Effect of Service Quality on Patient Satisfaction." International Journal Of Advance Research And Innovative Ideas In Education [Online]. volume 8 number 4 ().
Vancouver Samar Burman, and Dr. Rajender Singh. Analyzing the Effect of Service Quality on Patient Satisfaction. International Journal Of Advance Research And Innovative Ideas In Education [Internet]. 2022 [Cited : ]; 8(4) : 2696-2702. Available from: https://ijariie.com/AdminUploadPdf/Analyzing_the_Effect_of_Service_Quality_on_Patient_Satisfaction_ijariie18297.pdf
BibTex EndNote RefMan RefWorks

Number Of Downloads



Save in Google Drive

Similar-Paper

TitleArea of ResearchAuther NameAction
Literacy of Pag-IBIG Fund members on Provident SavingsFINANCETemberley Joyz P. Valenzuela Download
Classroom Management Practices of Kindergarten Teachers Relative to Learners’ PerformanceEDUCATION Michelle Fernandez Ibaan Download
Retention and Resignation among Pharmaceutical Executives of Drug Companies: Basis for a Proposed Retention Intervention ProgramManagement Krian Carlo Daus Orbito Download
Vanilla Value Chain: Risks, Equity and Economic GrowthManagement RATOVONIRINA Hasina Suzah Download
PERSONALIZED PATHWAYS: ENHANCING MOTIVATION AND OUTCOMES THROUGH DIFFERENTIATED INSTRUCTIONEducationMary LuvJoy L. Corvera Download
Chartering Personalized Learning through the Potential of AIEducationCherry Fel M. Camara Download
Cultural Response Classroom Management: Building Inclusive Learning Environment In Diverse ClassroomManagementGodwin Kwame Dagadu Download
THE EVOLVING LANDSCAPE AND MODERN EDUCATIONAL CHALLENGES, OPPORTUNITIES AND BEST PRACTICESEducational ManagementHerald Hope M. Apole Download
Zero-Waste Hotels: Feasibility and Challenges in Urban vs. Rural AreasManagementMr.Arun Maruti Deokar Download
Nanotech in Healthcare Business: Innovations in Diagnostics, Drug Delivery, and Market Impact.NanotechnologyLakshmi Kalyani Chinthala Download
Competitive Edge through Nano-Manufacturing: Case Studies from Global Markets.NanotechnologyLakshmi Kalyani Chinthala Download
The Role of Nanotechnology in Enhancing Business Intelligence and AnalyticsNanotechnologyLakshmi Kalyani Chinthala Download
Driving Sustainability in Business through Nanotechnological SolutionsNanotechnologyLakshmi Kalyani Chinthala Download
PERSONALITY AND COMMUNICATION SKILLSBUSINESS MANAGEMENTDr Vivek B Kawade Download
Global Leadership: Effective Leadership to Drive Change, Foster Innovation, and Create Inclusive Environment in Today’s Interconnected WorldManagementNaveen Prakash Dubey Download
12