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Call for Papers:Vol.11 Issue.3

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Title: :  Effect of Digital Advertising on Customer Satisfaction – A Case Study of Ayurvedic FMCG Products
PaperId: :  19576
Published in:   International Journal Of Advance Research And Innovative Ideas In Education
Publisher:   IJARIIE
e-ISSN:   2395-4396
Volume/Issue:    Volume 9 Issue 2 2023
DUI:    16.0415/IJARIIE-19576
Licence: :   IJARIIE is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Author NameAuthor Institute
Dr. Kanchan YadavAssistant Professor
GarvitaManipal University Jaipur

Abstract

Commerce
Indian, Ayurvedic products, ayurveda, FMCG, recent, trend, consumer preference, shift
Ayurveda has its roots in the ancient India and the fruits of its utility are beard in present too. With awareness of the hazardous impact of chemical products customer base of FMCG products started preferring the products with long lasting effects with no harm. The proved formula of ayurvedic products have shifted the preference of consumers towards such products. The scientific and ancient formulas of ayurveda significantly cures the ailments and foe not have any side effects. The aim of the study to analyse the effect of digital advertising on customer satisfaction . Purpose: This research aims to investigate the extent to analyse the effect of digital advertising on customer satisfaction. Design/methodology/approach – A self-administered survey of 300 consumers who buy ayurvedic FMCG products through online in Jaipur City was used to test direct and indirect effects among the hypothesised variables. Findings: The findings indicate that digital advertising has a full mediating effect on the customer satisfaction in ayurvediv FMCG products. Originality/value – This study indicates that the app should be easy and comfortable so all customers can easily browse and shop comfortably. Online shopping should be cheaper than offline shopping, so more customers will engage in online shopping. Ordering online can be difficult, so there should be a simple and easy provision for customers to easily place their order.

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IJARIIE Dr. Kanchan Yadav, and Garvita. "Effect of Digital Advertising on Customer Satisfaction – A Case Study of Ayurvedic FMCG Products" International Journal Of Advance Research And Innovative Ideas In Education Volume 9 Issue 2 2023 Page 1213-1225
MLA Dr. Kanchan Yadav, and Garvita. "Effect of Digital Advertising on Customer Satisfaction – A Case Study of Ayurvedic FMCG Products." International Journal Of Advance Research And Innovative Ideas In Education 9.2(2023) : 1213-1225.
APA Dr. Kanchan Yadav, & Garvita. (2023). Effect of Digital Advertising on Customer Satisfaction – A Case Study of Ayurvedic FMCG Products. International Journal Of Advance Research And Innovative Ideas In Education, 9(2), 1213-1225.
Chicago Dr. Kanchan Yadav, and Garvita. "Effect of Digital Advertising on Customer Satisfaction – A Case Study of Ayurvedic FMCG Products." International Journal Of Advance Research And Innovative Ideas In Education 9, no. 2 (2023) : 1213-1225.
Oxford Dr. Kanchan Yadav, and Garvita. 'Effect of Digital Advertising on Customer Satisfaction – A Case Study of Ayurvedic FMCG Products', International Journal Of Advance Research And Innovative Ideas In Education, vol. 9, no. 2, 2023, p. 1213-1225. Available from IJARIIE, https://ijariie.com/AdminUploadPdf/Effect_of_Digital_Advertising_on_Customer_Satisfaction_–_A_Case_Study_of_Ayurvedic_FMCG_Products_ijariie19576.pdf (Accessed : ).
Harvard Dr. Kanchan Yadav, and Garvita. (2023) 'Effect of Digital Advertising on Customer Satisfaction – A Case Study of Ayurvedic FMCG Products', International Journal Of Advance Research And Innovative Ideas In Education, 9(2), pp. 1213-1225IJARIIE [Online]. Available at: https://ijariie.com/AdminUploadPdf/Effect_of_Digital_Advertising_on_Customer_Satisfaction_–_A_Case_Study_of_Ayurvedic_FMCG_Products_ijariie19576.pdf (Accessed : )
IEEE Dr. Kanchan Yadav, and Garvita, "Effect of Digital Advertising on Customer Satisfaction – A Case Study of Ayurvedic FMCG Products," International Journal Of Advance Research And Innovative Ideas In Education, vol. 9, no. 2, pp. 1213-1225, Mar-App 2023. [Online]. Available: https://ijariie.com/AdminUploadPdf/Effect_of_Digital_Advertising_on_Customer_Satisfaction_–_A_Case_Study_of_Ayurvedic_FMCG_Products_ijariie19576.pdf [Accessed : ].
Turabian Dr. Kanchan Yadav, and Garvita. "Effect of Digital Advertising on Customer Satisfaction – A Case Study of Ayurvedic FMCG Products." International Journal Of Advance Research And Innovative Ideas In Education [Online]. volume 9 number 2 ().
Vancouver Dr. Kanchan Yadav, and Garvita. Effect of Digital Advertising on Customer Satisfaction – A Case Study of Ayurvedic FMCG Products. International Journal Of Advance Research And Innovative Ideas In Education [Internet]. 2023 [Cited : ]; 9(2) : 1213-1225. Available from: https://ijariie.com/AdminUploadPdf/Effect_of_Digital_Advertising_on_Customer_Satisfaction_–_A_Case_Study_of_Ayurvedic_FMCG_Products_ijariie19576.pdf
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