Call for Papers:Vol.12 Issue.1

Submission
Last date		 28-Feb-2026
Acceptance Status In One Day
Paper Publish In Two Days
Submit ManuScript

News & Updates

Submit Article

Dear Authors, Article publish in our journal for Volume-12,Issue-1. For article submission on below link: Submit Manuscript


Join As Board

Dear Reviewer, You can join our Reviewer team without given any charges in our journal. Submit Details on below link: Join As Board


Paper Publication Charges

IJARIIE APP
Download Android App

For Authors

Archives

IJARIIE Board

Downloads

Android App

Download IJARIIE APP

Authors

Title: :  USERS SATISFACTION TOWARDS PUBLIC LIBRARIES: A STUDY WITH SPECIAL REFERENCE TO UDUMALPET
PaperId: :  C-1243
Published in:   International Journal Of Advance Research And Innovative Ideas In Education
Publisher:   IJARIIE
e-ISSN:   2395-4396
Volume/Issue:    Volume 1 Issue 3 2016
DUI:    16.0415/IJARIIE-C-1243
Licence: :   IJARIIE is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Auther NameAuther Institute
Dr.(Mrs.)N. LAKSHMI Sri G.V.G.Visalakshi College for Women, Affiliated to Bharathiyar University, Udumalpet 642128.
T.KAVITHASri G.V.G.Visalakshi College for Women, Affiliated to Bharathiyar University, Udumalpet 642128.

Abstract

Library Management
user satisfaction, public libraries, frequency of usage of library
Libraries are major sources of providing equal, safe, and reliable access to information. Public libraries serve the general public. The work has attempted to study the profile of the public libraries, factors affecting frequency of visiting public libraries, level of satisfaction with the services of public libraries and overall service quality of public libraries. Visitors register provided the frame work of the respondents to be covered. Users of public library belonging to Udumalpet town constituted the sampling frame. A sample of 120 respondents using public library was selected adopting random sampling technique. Primary data required was collected using structured questionnaire. Secondary data was gathered from records maintained by the respective public library. All the three libraries showed fluctuations in the number of registered members. The highest number of 558 members were registered in Ulavarsandhai library in the year 2013-14. The total number of visits by users of all the three libraries has shown improvement during the study period. The public libraries are collecting an amount of Rupee one towards delay in return of one book for every 15 days. Of the total books issued by all the three libraries during the study period, 38% was by Ulavarsandhai library, 34% was by Kuttai library and the balance 29% was by Gandhinagar library. All the three public libraries were having 135 racks, 132 lights, 132 chairs, 116 desks and 88 fans as infrastructure. 90% of the total books in all the three libraries were in Tamil language. Of the respondents covered under the study, 58% were below 30 years. 58% of the respondents were male. 56% of the respondents were married. 48% were graduates. 30% were self-employed. 56% had become member of the public library between 2006-2010. 48% of the respondents obtained membership for light reading. 48% of the respondents were visiting the library everyday. 64% visit the library to read newspapers. The nature of support extended by public libraries in enhancing the knowledge was through availability of more number of books. 90% of the respondents visit public libraries due to self-motivation. 81% percent of the respondents visit the library alone. 38% spent one to two hours in the library. The respondents were highly satisfied with the availability of newspapers (533) followed by availability of books (524) and availability of magazines (492). The respondents highly preferred to read in Tamil language(570). High preference was for Dhinamani (549) and The Hindu(562) newspapers. 57% expected improvement in the number of books. 50% had problems relating to vehicle stand. Gender, marital status, occupation and membership in library were positively correlated with users’ satisfaction. Age and marital status significantly affected frequency of reading newspapers. Gender significantly affected frequency of reading magazines. Gender and time spent in library significantly affected level of satisfaction for library services. The global society is undergoing rapid changes. However, in the globalised environment, lot of efforts has to be taken to upgrade public libraries to international standards through computerization and networking of resources.

Citations

Copy and paste a formatted citation or use one of the links to import into a bibliography manager and reference.

IJARIIE Dr.(Mrs.)N. LAKSHMI , and T.KAVITHA. "USERS SATISFACTION TOWARDS PUBLIC LIBRARIES: A STUDY WITH SPECIAL REFERENCE TO UDUMALPET" International Journal Of Advance Research And Innovative Ideas In Education Volume 1 Issue 3 2016 Page 356-361
MLA Dr.(Mrs.)N. LAKSHMI , and T.KAVITHA. "USERS SATISFACTION TOWARDS PUBLIC LIBRARIES: A STUDY WITH SPECIAL REFERENCE TO UDUMALPET." International Journal Of Advance Research And Innovative Ideas In Education 1.3(2016) : 356-361.
APA Dr.(Mrs.)N. LAKSHMI , & T.KAVITHA. (2016). USERS SATISFACTION TOWARDS PUBLIC LIBRARIES: A STUDY WITH SPECIAL REFERENCE TO UDUMALPET. International Journal Of Advance Research And Innovative Ideas In Education, 1(3), 356-361.
Chicago Dr.(Mrs.)N. LAKSHMI , and T.KAVITHA. "USERS SATISFACTION TOWARDS PUBLIC LIBRARIES: A STUDY WITH SPECIAL REFERENCE TO UDUMALPET." International Journal Of Advance Research And Innovative Ideas In Education 1, no. 3 (2016) : 356-361.
Oxford Dr.(Mrs.)N. LAKSHMI , and T.KAVITHA. 'USERS SATISFACTION TOWARDS PUBLIC LIBRARIES: A STUDY WITH SPECIAL REFERENCE TO UDUMALPET', International Journal Of Advance Research And Innovative Ideas In Education, vol. 1, no. 3, 2016, p. 356-361. Available from IJARIIE, https://ijariie.com/AdminUploadPdf/USERS_SATISFACTION_TOWARDS_PUBLIC_LIBRARIES__A_STUDY_WITH_SPECIAL_REFERENCE_TO_UDUMALPET_c_1243.pdf (Accessed : 24 April 2019).
Harvard Dr.(Mrs.)N. LAKSHMI , and T.KAVITHA. (2016) 'USERS SATISFACTION TOWARDS PUBLIC LIBRARIES: A STUDY WITH SPECIAL REFERENCE TO UDUMALPET', International Journal Of Advance Research And Innovative Ideas In Education, 1(3), pp. 356-361IJARIIE [Online]. Available at: https://ijariie.com/AdminUploadPdf/USERS_SATISFACTION_TOWARDS_PUBLIC_LIBRARIES__A_STUDY_WITH_SPECIAL_REFERENCE_TO_UDUMALPET_c_1243.pdf (Accessed : 24 April 2019)
IEEE Dr.(Mrs.)N. LAKSHMI , and T.KAVITHA, "USERS SATISFACTION TOWARDS PUBLIC LIBRARIES: A STUDY WITH SPECIAL REFERENCE TO UDUMALPET," International Journal Of Advance Research And Innovative Ideas In Education, vol. 1, no. 3, pp. 356-361, 2 2016. [Online]. Available: https://ijariie.com/AdminUploadPdf/USERS_SATISFACTION_TOWARDS_PUBLIC_LIBRARIES__A_STUDY_WITH_SPECIAL_REFERENCE_TO_UDUMALPET_c_1243.pdf [Accessed : 24 April 2019].
Turabian Dr.(Mrs.)N. LAKSHMI , and T.KAVITHA. "USERS SATISFACTION TOWARDS PUBLIC LIBRARIES: A STUDY WITH SPECIAL REFERENCE TO UDUMALPET." International Journal Of Advance Research And Innovative Ideas In Education [Online]. volume 1 number 3 (24 April 2019).
Vancouver Dr.(Mrs.)N. LAKSHMI , and T.KAVITHA. USERS SATISFACTION TOWARDS PUBLIC LIBRARIES: A STUDY WITH SPECIAL REFERENCE TO UDUMALPET. International Journal Of Advance Research And Innovative Ideas In Education [Internet]. 2016 [Cited : 24 April 2019]; 1(3) : 356-361. Available from: https://ijariie.com/AdminUploadPdf/USERS_SATISFACTION_TOWARDS_PUBLIC_LIBRARIES__A_STUDY_WITH_SPECIAL_REFERENCE_TO_UDUMALPET_c_1243.pdf
BibTex EndNote RefMan RefWorks

Number Of Downloads


Last download on 4/24/2019 6:19:55 AM

Save in Google Drive

Similar-Paper

TitleArea of ResearchAuther NameAction
Change ManagementChange ManagementDr.M.Saravanan Download
USERS SATISFACTION TOWARDS PUBLIC LIBRARIES: A STUDY WITH SPECIAL REFERENCE TO UDUMALPETLibrary ManagementDr.(Mrs.)N. LAKSHMI Download