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Title: :  AI Based Chatbot to Answer FAQs
PaperId: :  19346
Published in:   International Journal Of Advance Research And Innovative Ideas In Education
Publisher:   IJARIIE
e-ISSN:   2395-4396
Volume/Issue:    Volume 9 Issue 2 2023
DUI:    16.0415/IJARIIE-19346
Licence: :   IJARIIE is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Author NameAuthor Institute
Arfa TazmeenDayananda Sagar Academy Of Technology and Management
Dinoj Kumar VDayananda Sagar Academy Of Technology and Management
Kalyan Kumar RDayananda Sagar Academy Of Technology and Management
Kandula ThanmayeeDayananda Sagar Academy Of Technology and Management
Dr. Madhumala R BDayananda Sagar Academy Of Technology and Management

Abstract

Artificial Intelligence and Machine Learning
Chatbot, Artificial Intelligence, Machine Learning, Neural Networks, Deep Learning, Natural Language Processing.
It is the era of the intelligent machines now. Artificial intelligence and machine learning have advanced. Computers have started to impersonate people using deep learning. Talkative software agents that are actuated by natural Chatbots, also known as language processing, are a great example of a machine like that. This essay offers a survey on methods used and chatbots that are already in use. It talks about the Comparative strengths, weaknesses, and limitations of the current chatbots. Comparing features and technical specifications of the 11 most popular chatbot application platforms. According to research, 75% of customers have had unfavorable interactions with customer service, and it is still challenging to make remarks that are profound, insightful, and long-lasting. Before then, handwritten procedures, rules, and models were used to create chatbots. These models were quickly replaced by end-to-end neural networks as deep learning gained popularity. A strong generative-based approach for the construction of conversational answers challenges is Deep Neural Networks in particular. This study conducted a thorough investigation of recent reviewing more than 70 recent works in the field of chatbot literature. The study compares various academic works using a method. This study also talked about the reasons that current chatbot models don't take into account when creating responses and how this affects the conversation's tone.

Citations

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IJARIIE Arfa Tazmeen, Dinoj Kumar V, Kalyan Kumar R, Kandula Thanmayee, and Dr. Madhumala R B. "AI Based Chatbot to Answer FAQs" International Journal Of Advance Research And Innovative Ideas In Education Volume 9 Issue 2 2023 Page 199-206
MLA Arfa Tazmeen, Dinoj Kumar V, Kalyan Kumar R, Kandula Thanmayee, and Dr. Madhumala R B. "AI Based Chatbot to Answer FAQs." International Journal Of Advance Research And Innovative Ideas In Education 9.2(2023) : 199-206.
APA Arfa Tazmeen, Dinoj Kumar V, Kalyan Kumar R, Kandula Thanmayee, & Dr. Madhumala R B. (2023). AI Based Chatbot to Answer FAQs. International Journal Of Advance Research And Innovative Ideas In Education, 9(2), 199-206.
Chicago Arfa Tazmeen, Dinoj Kumar V, Kalyan Kumar R, Kandula Thanmayee, and Dr. Madhumala R B. "AI Based Chatbot to Answer FAQs." International Journal Of Advance Research And Innovative Ideas In Education 9, no. 2 (2023) : 199-206.
Oxford Arfa Tazmeen, Dinoj Kumar V, Kalyan Kumar R, Kandula Thanmayee, and Dr. Madhumala R B. 'AI Based Chatbot to Answer FAQs', International Journal Of Advance Research And Innovative Ideas In Education, vol. 9, no. 2, 2023, p. 199-206. Available from IJARIIE, https://ijariie.com/AdminUploadPdf/AI_Based_Chatbot_to_Answer_FAQs_ijariie19346.pdf (Accessed : 07 September 2023).
Harvard Arfa Tazmeen, Dinoj Kumar V, Kalyan Kumar R, Kandula Thanmayee, and Dr. Madhumala R B. (2023) 'AI Based Chatbot to Answer FAQs', International Journal Of Advance Research And Innovative Ideas In Education, 9(2), pp. 199-206IJARIIE [Online]. Available at: https://ijariie.com/AdminUploadPdf/AI_Based_Chatbot_to_Answer_FAQs_ijariie19346.pdf (Accessed : 07 September 2023)
IEEE Arfa Tazmeen, Dinoj Kumar V, Kalyan Kumar R, Kandula Thanmayee, and Dr. Madhumala R B, "AI Based Chatbot to Answer FAQs," International Journal Of Advance Research And Innovative Ideas In Education, vol. 9, no. 2, pp. 199-206, Mar-App 2023. [Online]. Available: https://ijariie.com/AdminUploadPdf/AI_Based_Chatbot_to_Answer_FAQs_ijariie19346.pdf [Accessed : 07 September 2023].
Turabian Arfa Tazmeen, Dinoj Kumar V, Kalyan Kumar R, Kandula Thanmayee, and Dr. Madhumala R B. "AI Based Chatbot to Answer FAQs." International Journal Of Advance Research And Innovative Ideas In Education [Online]. volume 9 number 2 (07 September 2023).
Vancouver Arfa Tazmeen, Dinoj Kumar V, Kalyan Kumar R, Kandula Thanmayee, and Dr. Madhumala R B. AI Based Chatbot to Answer FAQs. International Journal Of Advance Research And Innovative Ideas In Education [Internet]. 2023 [Cited : 07 September 2023]; 9(2) : 199-206. Available from: https://ijariie.com/AdminUploadPdf/AI_Based_Chatbot_to_Answer_FAQs_ijariie19346.pdf
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