A  STUDY ON WAITING TIME IN VARIOUS HOSPITAL DEPARTMENTS AND RECOMMENDATIONS TO DECREASE THE WAITING TIME

VAISHALI.K; Dr.S.N. Soundara Rajan

A STUDY ON WAITING TIME IN VARIOUS HOSPITAL DEPARTMENTS AND RECOMMENDATIONS TO DECREASE THE WAITING TIME

October 2017

Vol-3, Issue-6

Paper ID: 6859

ISSN: 2395-4396

Downloads: 74

Download PDF

Abstract & Details

Research Area

Hospital Administration

Keywords

OPD Waiting Time transportation registration diagnosis pharmacy billing.

Abstract

The multispecialty hospitals in India’s are increasing their quality of service day by day to the patients in order to sustain and satisfy them. The waiting time in hospitals play a vital role in providing quality service in providing medical treatment or diagnosis. Hence this has become a major challenging factor in satisfying the patients. To decreasing the waiting time various procedures and methods are followed. This study is undertaken to study the overall waiting taken by the patients in various hospital departments in OPD. The aim is to measure the waiting time taken in various departments such as transportation, registration, diagnosis, pharmacy and billing in OPD then the recommendations was given to decrease the waiting time. Data was collected by research method through survey questionnaire and analyzed. From this study, the mean waiting time was calculated in OPD for various departments and it gives the result for overall patient satisfaction.

License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Author Information

#	Name	Institute / Affiliation
1	VAISHALI.K	SAVEETHA SCHOOL OF MANAGEMENT
2	Dr.S.N. Soundara Rajan	SAVEETHA SCHOOL OF MANAGEMENT

How to Cite

Use the following formats to cite this article in your research.

APA Style

VAISHALI.K & Rajan, Dr.S.N. Soundara (2017). A STUDY ON WAITING TIME IN VARIOUS HOSPITAL DEPARTMENTS AND RECOMMENDATIONS TO DECREASE THE WAITING TIME. International Journal of Advance Research and Innovative Ideas In Education, 3(6), 37-50.

MLA Style

VAISHALI.K, and Dr.S.N. Soundara Rajan. "A STUDY ON WAITING TIME IN VARIOUS HOSPITAL DEPARTMENTS AND RECOMMENDATIONS TO DECREASE THE WAITING TIME." International Journal of Advance Research and Innovative Ideas In Education, vol. 3, no. 6, 2017, pp. 37-50.

IEEE Style

VAISHALI.K and Dr.S.N. Soundara Rajan, "A STUDY ON WAITING TIME IN VARIOUS HOSPITAL DEPARTMENTS AND RECOMMENDATIONS TO DECREASE THE WAITING TIME," International Journal of Advance Research and Innovative Ideas In Education, vol. 3, no. 6, pp. 37-50, 2017.

Vancouver Style

VAISHALI.K, Rajan Dr.S.N. Soundara. A STUDY ON WAITING TIME IN VARIOUS HOSPITAL DEPARTMENTS AND RECOMMENDATIONS TO DECREASE THE WAITING TIME. International Journal of Advance Research and Innovative Ideas In Education. 2017;3(6):37-50.

Harvard Style

VAISHALI.K & Rajan, Dr.S.N. Soundara (2017) 'A STUDY ON WAITING TIME IN VARIOUS HOSPITAL DEPARTMENTS AND RECOMMENDATIONS TO DECREASE THE WAITING TIME', International Journal of Advance Research and Innovative Ideas In Education, 3(6), pp. 37-50.

Chicago Style

VAISHALI.K and Dr.S.N. Soundara Rajan. "A STUDY ON WAITING TIME IN VARIOUS HOSPITAL DEPARTMENTS AND RECOMMENDATIONS TO DECREASE THE WAITING TIME." International Journal of Advance Research and Innovative Ideas In Education 3, no. 6 (2017): 37-50.

Turabian Style

VAISHALI.K and Dr.S.N. Soundara Rajan. "A STUDY ON WAITING TIME IN VARIOUS HOSPITAL DEPARTMENTS AND RECOMMENDATIONS TO DECREASE THE WAITING TIME." International Journal of Advance Research and Innovative Ideas In Education 3, no. 6 (2017): 37-50.